Refund policy
At Adan Official, customer satisfaction is our top priority. We’ve designed a hassle-free Exchange & Return Policy to ensure a seamless shopping experience.
ELIGIBILITY
- Articles purchased online or in-store are eligible for exchange or return within 1 days of delivery or purchase.
- Items must be unused, unaltered and unwashed.
- Items must be present in their original packaging.
- A valid proof of purchase—either the original receipt or order confirmation email is required to process exchanges and returns.
- Sale or discounted items are not eligible for exchange or return
- In case of no valid reason; Delivery charges shall be beared by the respected customer