Refund policy

At Adan Official, customer satisfaction is our top priority. We’ve designed a hassle-free Exchange & Return Policy to ensure a seamless shopping experience.

ELIGIBILITY

  • Articles purchased online or in-store are eligible for exchange or return within 1 days of delivery or purchase.
  • Items must be unused, unaltered and unwashed.
  • Items must be present in their original packaging.
  • A valid proof of purchase—either the original receipt or order confirmation email is required to process exchanges and returns.
  • Sale or discounted items are not eligible for exchange or return
  • In case of no valid reason; Delivery charges shall be beared by the respected customer